Home – Baggage Information
To ensure a smooth and safe journey, please review our baggage allowance and luggage policy before traveling. Each passenger is allowed one carry-on bag and one suitcase, with a maximum combined weight of 25 kg, free of charge. For trips from Bali to Gili Islands, Nusa Penida Island, and other destinations, please note that extra baggage fees may apply for items exceeding the allowed weight or size. Oversized luggage, surfboards, or other bulky items must be declared in advance. Understanding our carry-on bag regulations will help avoid delays during boarding. Travel light, travel smart with our fast boat baggage policy.
Each passenger is entitled to bring one backpack or small carry-on (max 7 kg) and one medium suitcase or luggage (up to 20 kg total) free of charge. Luggage must be manageable and safe for manual handling.
Baggage exceeding the included allowance (more than 20 kg total or oversized items) will incur an extra baggage fee, depending on the boat operator. Please inform us in advance if you’re bringing heavy or extra bags.
Surfboards, bicycles, diving gear, or large sports equipment are not included in the standard baggage allowance. A special handling fee may apply. Maximum length for surfboards: 2.5 meters.
For safety reasons, the following items cannot be carried onboard: flammable materials, gas tanks, fireworks, weapons, or illegal substances. Items may be inspected before boarding.
Strollers or baby carriers are allowed free of charge, but must be foldable and properly packed. Baby formula and essential items may be brought onboard in reasonable quantity.
We recommend that passengers carry valuables, electronics, and important documents in their personal carry-on bag. The boat company is not liable for damage or loss of unchecked or improperly packed items.
Cancellations more than 7 days before the travel date – eligible for a 100% full refund.
Cancellations between 3-7 days before the travel date – eligible for a 50% refund.
Cancellations less than 48 hours before the travel date are Non-refundable.
No-shows or late arrivals – No refund will be issued.
Baggage allowance may vary slightly depending on the route (e.g., Sanur to Nusa Penida vs. Padangbai to Gili Trawangan). Please check your booking confirmation or contact customer service for exact baggage rules.
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